Billing Terms and Condition
Thank you for choosing to shop at Atelier Couture . This Payment Policy outlines the terms and conditions related to the payment process for all purchases made on our website. By placing an order, you agree to comply with this policy. Please read this document carefully before making a purchase.
Payment Methods:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. All card transactions are securely processed through a trusted payment gateway.
- PayPal: We also accept payments via PayPal, which allows you to pay using your PayPal account balance, bank account, or credit card associated with your PayPal account.
- c. Other Payment Methods: We may offer additional payment methods, such as digital wallets or alternative payment providers, which will be clearly specified during the checkout process.
Currency:
- All prices displayed on our website are in USD. If you are purchasing from a country with a different currency, your bank or credit card company will convert the amount to your local currency at the prevailing exchange rate. Please note that exchange rates may vary, and any applicable fees or charges related to currency conversion are the responsibility of the buyer.
Payment Process:
- Checkout: When placing an order, you will be prompted to provide the necessary payment information, including card details or PayPal login.
- Authorization: Upon submitting your payment information, we will seek authorization from your card issuer or PayPal to ensure the availability of funds or credit limit.
- Order Confirmation: Once your payment is authorized, you will receive an order confirmation email containing the details of your purchase. Please review the information carefully and notify us immediately if any discrepancies are found.
- d. Payment Settlement: The payment will be settled immediately, and the charged amount will appear on your card statement or PayPal account.
Security:
- Secure Transactions: We take the security of your payment information seriously. All transactions are encrypted and processed using industry-standard security protocols to protect your personal and financial data.
- b. Privacy: We adhere to our Privacy Policy to ensure the confidentiality of your information. We do not store or have access to your complete payment details, such as credit card numbers or PayPal login credentials.
Payment Issues:
- Declined Payments: If your payment is declined, please ensure that the provided information is accurate, including the card details, billing address, and available funds. If the issue persists, contact your card issuer or PayPal for further assistance.
- b. Failed Transactions: In the event of a failed transaction or technical error during the payment process, please contact our customer support team for prompt assistance. We will investigate the issue and work towards resolving it as soon as possible.
Refunds and Cancellations:
- Please refer to our Refund and Cancellation Policy for detailed information on refund eligibility, return procedures, and cancellation terms.
Payment Policy Updates:
- We reserve the right to modify or update this Payment Policy at any time without prior notice. The revised version will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any changes.
If you have any questions or concerns regarding our payment policy, please contact our customer support team for further assistance.
Thank you for shopping with us!
Contact Us by email at info@ateliercouturefashion.com