Shipping Policy
Atelier Couture Inc This policy applies to (USA) orders. This policy is designed to ensure that you are aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
SHIPPING COST: USD 0.00 for all orders in the USA
Tax: We do not charge any kind of tax.
ORDER CUT-OFF TIME, HANDLING & TRANSIT TIME:
Order cut-off time will be 5:00 PM GMT-05:00) Eastern Standard Time (New York)
Order processing time is 1-2 Business Days (Monday to Friday).
Transit time is 3-4 Business Days (Monday to Friday).
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.
CHANGE OF ADDRESS
We can't change the conveyance address once it is on the way. Assuming that you want to change the submission to convey your request, kindly reach us in somewhere around 24 hours of putting in your request at info@ateliercouture.store
ORDER TRACKING SYSTEM
At the point when we will begin your exchange, you'll get a pursuing number with your request with which you can find out about your request post position until you get your request in your grasp.
WRONG ADDRESS
Keep in mind, assuming that you give us some unacceptable location and you are not there, the item will be put away in our store in the future. You should bear the full delivery cost for giving some unacceptable location.
Cancellations
If you alter your perspective before you accept your request, we can acknowledge undoings whenever the request has been dispatched. If a request has previously been dispatched, kindly allude to our discount strategy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
